Articles In Academic Journals

Filter

Year	Title
2013	The effect of brand popularity statements on consumers’ purchase intentions: The role of instrumental attitudes toward the act.  International Journal of Hospitality Management. 160-168.
2011	The Relative Use of Contextual and Temporal Reference Price Components in Hotel and Airline Purchases.  Journal of Hospitality & Tourism Research. 119-141.
2007	Recovery Voice and Satisfaction After Service Failure.  Journal of Service Research. 187-203.